To support our Fraud Risk Management and QA Division, we are currently inviting talents who seek for new challenge to apply for:
Merchant Fraud Detection Manager (MFD)
Requirements:
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Minimum Bachelor Degree, from any discipline from reputable university.
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Min. 3 years experience in consumer banking industry.
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Having leadership and managerial skill as well as negotiation skill.
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Having knowledge of consumer loan products.
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Having knowledge of basic / general banking.
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Fluent in English (Passive & Active).
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Able to work under pressure.
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Result oriented & requires only minimum supervision.
Responsibilities:
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Capacity planning to ensure adequate resources to deliver the business objectives.
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Effective management of the acquiring fraud control to meet the net fraud loss budget, a performance in line with the industry basis points average.
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Setting the right fraud control strategies to contain (detect / deflect) fraud attacks on unsecured products.
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Regular monitoring of the “performance / fraud indicators” and to initiate controls to mitigate the business risks.
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Liaison with market peers (such as AKKI, VISA and MASTERCARD) and law enforcement agencies to acquire timely fraud intelligence and to initiate fraud deterrent actions (arrests / fraud awareness programs).
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Review new fraud prevention programs available in the industry and make the right investment recommendation.
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Ensure compliance to AKKI, VISA and MASTERCARD risk mandates.
Investigation Manager (IM)
Requirements:
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Minimum Bachelor Degree, from any discipline from reputable university.
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Min. 3 years experience in acquiring/issuing bank environment as lead investigator.
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Experience in litigation and dispute resolution process.
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Having leadership and managerial skill as well as negotiation skill.
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Having experience in solving legal/dispute cases.
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Fluent in English (Passive & Active).
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Able to work under pressure.
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Result oriented & requires only minimum supervision.
Responsibilities:
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Lead investigation team for disputed transactions on acquiring, issuing as well as fraud application.
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Conduct regular audits on EDC, TermMaster, NAC and On-Us Host on merchant security as well as VAP/MIPS on cards.
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Interview, interrogate and prosecute suspected fraudster according to Indonesian Law.
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Coordinate with government agencies (INP, Central Bank) as well as Visa/Master for investigation cases.
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High proficiency with e-commerce security issues.
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High familiarity with Visa/Master card regulation.
QA Analytics and MIS Manager (QAM)
Requirements:
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Minimum Bachelor Degree, from any discipline from reputable university
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Min. 3 years experience in banking industry
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Having experiences in unsecured lending industry at least 1 year
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Having knowledge of basic / general banking
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Able to work under pressure
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Result oriented & requires only minimum supervision
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Fluent in English (oral and written)
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Good Communication skill
Responsibilities:
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Ensure fully compliance with policies & procedures (Bank’s, regulatory and other audit / compliance standards)
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Identify process improvement in all Consumer Credit & Collection related areas, aiming at better acquisition and account management processes
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Ensure close the loop of credit & collection cycle
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Define and develop quality assurance program for credit & collection policies and standards
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Design and develop a quality assurance checklist cum-template of review
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Periodically review compliance to credit & collection policies & standards
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Prepare compliance review reports
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Identify reasons for non-compliance and work with working units in ensuring compliance
How to Apply
Interested candidates are welcome to send their comprehensive resume together with current photograph indicating MFD in the subject line not later than May 03, 2009 to: recruitment@bankbii.com