HSBC is one of the world’s leading financial services organizations, with over 9,500 offices in 79 countries and territories. Besides being recognized globally, HSBC has also been named the Best Foreign Bank in Indonesia (Finance Asia Magazine) for seven consecutive years. HSBC is an organization that promotes diversity and equal employment opportunities, and implements meritocracy in the work place.
Work with us
Live the HSBC way and Make the Difference
Nostro and Reconciliation Staff
(Job Code: N&R SUP-08)
Responsibility:
The job holder is responsible to assist Assistant Manager in the reconciliation of nostro balance and investigate on any outstanding issues with settlement
Requirements:
*
Hold a minimum bachelor degree of Economic/Business from a reputable university with minimum GPA 2,75
*
Fresh graduate are welcome to apply
*
Possess knowledge of Treasury product would be advantage
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
Supervisor Developer
(Job Code: SD SUP-08)
Responsibility:
The job holder is responsible for performing system development work such as both the development new function and facilities and the on-going systems support of live system.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 2 years experience in IT Development or support role
*
Has proficient knowledge and demonstrated ability in PC platform such as JAVA programming language(s), Lotus Domino, Excel Macro, and RDBMS such as SQL Server, DB2, oracle, etc
*
Possess knowledge of structure and object oriented programming language, analysis, group standards and system methodologist
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
Treasury Finance Returns Staff
(Job Code: TREAS FR SUP-08)
Responsibility:
The job holder is responsible to do reconciliation, prepare journal and assisting in preparing supporting documents for daily, monthly and quarterly reports
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has a minimum 1 years experience in accounting/finance/treasury
*
Possess knowledge of banking or public accountant would be advantage
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
* Demonstrate high degree of integrity
Treasury Finance Return Supervisor
(Job Code: TREAS FR SPV SUP-08)
Responsibility:
The job holder is responsible to prepare treasury related returns and provide analysis on the profitability & activities of treasury dealing room.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Have minimum 3 years experiences in accounting/finance/treasury
*
Possess knowledge of banking or public accountant would be advantage
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
MIS Development Supervisor
(Job Code: NIS DEV SPV SUP-08)
Responsibility:
The job holder is responsible to assist Manager MIS in develop and implementing the new MIS system (HMI)
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 3 years experience in accounting/finance, GRCA, HUB knowledge
*
Has strong analytical skills
*
Possess knowledge of banking or public accountant would be advantage
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity \
Staff PDV Offshore Investment
(Code: PDV OI PLB-08)
Responsibility:
The job holder is responsible to assist the manager PDV Offshore Investment in handling daily operational tasks including rate uploading, preparation of reports for analysis purposes, documentation, and also to provide product support to branches.
Requirements:
· Has minimum bachelor degree from reputable university with minimum GPA 2,75
· Able and willing to work long hours
· Posses general banking knowledge
· Enthusiastic and have interest to learn more in banking industries
· Proficiency in English and Computer Literate (MS Office) are required
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Possess high degree of integrity
PERSONAL BANKING
Direct Sales Supervisor - Amanah
(Code: DSR AMANAH PLB-08)
Responsibility:
The jobholder is responsible to lead & monitor direct sales team and support local branch event & promotion to achieve branch’s sales target
Requirements:
· Hold a minimum Bachelor or Master’s degree from a reputable university
· Has minimum 1 year experience in sales or services area in Financial/Banking institution
· Possess general banking knowledge
· Has passion for sales, excellent interpersonal skills & service orientation
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Must have commercial acumen and personal credibility
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
Express Service Representative Supervisor PVA/HP
(Code: ESR PVA/HP PLB-08 )
Responsibility:
The jobholder is responsible to be the first point of contact for walk in customers in PLB branch & provide standardized service assistance
Requirements:
· Hold a minimum Bachelor or Master’s degree from a reputable university
· Has minimum 1 year experience in sales or services area in Financial/Banking institution
· Possess general banking knowledge
· Has passion for sales, excellent interpersonal skills & service orientation
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Must have commercial acumen and personal credibility
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
Service Relationship Supervisor
(Code: SRS PLB-08)
Responsibility:
The jobholder is responsible to provide service and assistance to Premier Customers & Relationship Managers and proactively engage in sales & service activities
Requirements:
· Hold a minimum Bachelor or Master’s degree from a reputable university
· Has minimum 1 year experience in sales or services area in Financial/Banking institution
· Possess general banking knowledge
· Has passion for sales, excellent interpersonal skills & service orientation
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Must have commercial acumen and personal credibility
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
Telephone Service Representative Staff –PVA
(Code: TSR PLB-08)
Responsibility:
The job holder is responsible to provide superior quality service of banking products by receiving incoming calls related to inquiries, request, complaints and banking transactions through dedicated hotline number according to KPI standard performance.
Requirements:
· Hold a minimum bachelor degree from a reputable university
· Fresh graduates are welcome to apply
· Proficiency in English and Computer Literate (MS Office) are required. Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
Services & Operations Support Officer
(Code: SO SUP OFFCR PLB-08)
Responsibility:
The job holder is responsible to deliver induction training for new hire in SOP and Product knowledge as well as to conduct session with new hire as a counselor
Requirements:
· Hold a minimum bachelor degree from a reputable university
· Possess general banking knowledge/credit card would be an advantage
· Willing to work long hours
· Possess excellent personality and confidence
· Proficiency in English and Computer Literate (MS Office) are required. Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
People Development Staff
(Code: PDS PLB-08)
Responsibility:
The job holder is responsible to deliver induction training for new hire in SOP and Product knowledge as well as to conduct session with new hire as a counselor
Requirements:
· Hold a minimum bachelor degree from a reputable university
· Possess general banking knowledge/credit card would be an advantage
· Willing to work long hours
· Possess excellent personality and confidence
· Proficiency in English and Computer Literate (MS Office) are required. Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
Relationship Officer Amanah
(Code: RO AMANAH PLB-08)
Responsibility:
The jobholder is responsible to contribute to growing consumer banking business by cross-selling its products (structured, investment, and insurance) to the existing high-end clients
Requirements:
· Hold a minimum bachelor degree from a reputable university
· Has minimum 1 years experience sales area in Financial / Banking Institution
· Possess general banking & wealth management knowledge.
· Sales drive, excellent interpersonal skills & service orientation
· Commercial acumen, marketing orientation and drive to succeed with personal credibility
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
Demonstrate high degree of integrity
Relationship Officer Amanah
(Code: RO AMANAH PLB-08)
Responsibility:
The jobholder is responsible to contribute to growing consumer banking business by cross-selling its products (structured, investment, and insurance) to the existing high-end clients
Requirements:
· Hold a minimum bachelor degree from a reputable university
· Has minimum 1 years experience sales area in Financial / Banking Institution
· Possess general banking & wealth management knowledge.
· Sales drive, excellent interpersonal skills & service orientation
· Commercial acumen, marketing orientation and drive to succeed with personal credibility
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
Demonstrate high degree of integrity
Express Service Representative (Code: ESR-PB Staff)
(Code: ESR PLB-08 )
Responsibility:
The jobholder is responsible to provide customer with service assistance and provide service support to Relationship Managers
Requirements:
· Hold a minimum Bachelor or Master’s degree from a reputable university
· Has minimum 1 year relevant experience
· Proficiency in English and Computer Literate (MS Office) are required. Conversant in Mandarin language would be an advantage
· Must have commercial acumen and personal credibility
· Has pleasant personality and able to work with team
· Has a strong drive to succeed
· Demonstrate high degree of integrity
MARKETING AND CARD PRODUCT DEVELOPMENT
Responsibilities:
The jobholder is responsible to enhance HSBC Branding in all partners’ communication. He/ She is responsible to support Business Managers in the implementation of HSBC full year partnership program with strategic partners.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 2 years similar experience in either customer product markets or other related fields
*
Has exposure to products, brand strategy, customers and advertising
*
Has strong negotiation skill to deal with HSBC partners
*
Fast learner with creative thinking and proactive approach
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
STAFF PHONE BANKING (Code: SPB CPD-08)
Responsibilities:
*
The jobholder is responsible to receive incoming calls related to inquiries, requests, complaints and banking transactions according to KPI standard performance.
*
The jobholder is responsible to provide productive, accurate and efficient service by making sounds decision upon requests or transactions defined within his/her authority.
*
The jobholder also needs to be able to grab sales opportunity by providing the complete information on Banking Products for cross-selling or potential customer promptly and professionally.
Requirements:
*
Hold a minimum bachelor degree from a reputable university.
*
Has minimum 1 year similar experience in a call centre or phone banking area.
*
Good familiarity with banking related transactions process.
*
High level of personal integrity with customer service orientation.
*
Able to maintain high degree of work accuracy in a timely manner and under relevant business instruction manuals and procedures.
*
Fast learner with creative thinking and proactive approach.
*
Willing to work under shift arrangement.
*
Proficiency in English are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
SUPERVISOR CARD CALL CENTER
MARKETING AND CARD PRODUCT DEVELOPMENT
Responsibilities:
*
The jobholder is responsible to monitor his/ her team performance in handling incoming calls by measuring their productivity and maintaining their service quality standard incl. Monitoring lost calls occurred.
*
The jobholder is also responsible to motivate and drive the team to maximize cross sell opportunity.
Requirements:
*
Hold a minimum bachelor degree from a reputable university.
*
Has minimum 1 year similar experience in a card call centre or phone banking area.
*
Good familiarity with card related transactions process.
*
High level of personal integrity with customer service orientation.
*
Able to maintain high degree of work accuracy in a timely manner and under relevant business instruction manuals and procedures.
*
Fast learner with creative thinking and proactive approach.
*
Willing to work under shift arrangement.
*
Proficiency in English are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
OFFICER CUSTOMER SERVICE INFRASTRUCTURE Code: OFFCR CS CPD-08)
MARKETING AND CARD PRODUCT DEVELOPMENT
Responsibilities:
The jobholder is responsible to supervise infrastructure in PFS – Customer Service Department to ensure the availability of the infrastructure on day-to-day operations. The responsibility includes coordinating software/hardware set up and trouble shootings.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 2 years experience in similar role preferably in a call center/ contact center in the banking, financial or telecommunication industry
*
Possess excellent skills on computer hardware, software and database programs
*
Strong customer service and coordinating skill
*
Good time management and ability to work within deadlines
*
Proficiency in English are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
STAFF COLLECTION AGENCY CF - JKT, MDN, BDG, SMRG, SBY (Code: COL
CONSUMER FINANCE
Responsibilities:
The jobholder is responsible to manage and control of Outsourced Field Collectors (pre-agency) and Pick Up Service Agencies by coordinating, controlling productivity, performance and quality.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 1 years experience in collection.
*
Must have negotiation skill and people management.
*
Proficiency in English and Computer Literate (MS Office) are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
OFFICER CREDIT VERIFICATION – CEPS (Code: OFFCR CRED VER CPD-08)
MARKETING AND CARD PRODUCT DEVELOPMENT
Responsibilities:
The jobholder is responsible to monitor and ensure a high quality and compliant verification process of credit card and personal loan applications obtained through Corporate & Employee Privilege Schemes (CEPS) channel.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 2 years experience in Cards/ Personal Loan verification process and control
*
Has a good understanding of Credit System Has some exposure in consumer collection will be an advantage
*
Has strong relationship management skill
*
Has strong leadership skill to maintain teamwork
*
Possess strong customer service skill and good time management
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
OFFICER CREDIT PINJAMAN - JAKARTA (Code: CO JKT CF-04)
CONSUMER FINANCE
Responsibilities:
The jobholder is responsible to supervise the processing of Consumer Finance loan applications and be responsible for the overall portfolio quality of the branch.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 2 years experience as a credit analyst in micro-banking/commercial loans.
*
Pleasant personality, customer service oriented, and able to work with team.
*
Possess high degree of work accuracy and in a timely manner.
*
Good analytical and interpersonal skills.
*
Has strong drive to succeed.
*
Must demonstrate a strong leadership skills.
*
Must have commercial acumen and personal credibility.
*
Proficiency in English and Computer Literate (MS Office) are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
RELATIONSHIP STAFF - MEDAN (Code: RO MEDAN CF-04)
CONSUMER FINANCE
Responsibilities:
The jobholder is responsible to interact with customers on a daily basis to understand individual customer profiles prior to processing applications.
Requirements:
*
Hold a minimum bachelor degree from a reputable university (GPA: min. 2.75).
*
Fresh graduates are welcome to apply.
*
Must have good analytical and interpersonal skills, strong customer service skills and pay close attention to detail.
*
Must have commercial acumen, personal credibility, a marketing orientation and the drive to succeed.
*
Willing to be stationed in Regencies (Kabupaten) at North Sumatera (Medan).
*
Must demonstrate a high degree of integrity Proficiency in English and Computer Literate (MS Office) are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
SUPERVISOR CORPORATE CUSTOMER SERVICE REPRESENTATIVE (Code: SPV CORP CSR CBA-08)
Responsibilities:
The jobholder is responsible to effectively support account management with the main objective to increase/ grow revenue and eventually maximize shareholders in line with the group’s managing for growth strategy.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 3 years experience in customer service/ sales, preferably from banking/ other financial service industries.
*
Broad based general banking experience with good knowledge of banking products (trade finance, cash management, investment, treasury dealing, etc.) and procedures.
*
Good business development and sales skills would be an advantage.
*
Strong customer service orientation and initiative.
*
Excellent interpersonal skills.
*
Proficiency in English and Computer Literate (MS Office) are required. Mandarin conversant skill would be an advantage.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
STAFF CREDIT OPERATIONS (Code: SCO CBA-08)
Responsibilities:
The jobholder is responsible to support Corporate Banking team in preparing credit agreements and maintaining securities documents.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 1 year experience in Credit Operation and other related functions, fresh graduates are welcome to apply.
*
Meticulous and well organized with good administrative skills.
*
Proficiency in English and Computer Literate (MS Office) are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
STAFF CREDIT OPERATIONS (Code: SCO CBA-08)
Responsibilities:
The jobholder is responsible to support Corporate Banking team in preparing credit agreements and maintaining securities documents.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 1 year experience in Credit Operation and other related functions, fresh graduates are welcome to apply.
*
Meticulous and well organized with good administrative skills.
*
Proficiency in English and Computer Literate (MS Office) are required.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
SUPERVISOR CLIENT SERVICES BUSINESS BANKING (Code: SPV CS BB CBA-08)
Responsibilities:
*
The jobholder is responsible to support the increase/ growth of market share of corporate customers and eventually to maximize shareholders’ values.
*
On day to day basis, to maintain business relationships with corporate customers and do cross selling to the existing customers to gain optimum profit.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 3 years experience in sales, preferably from banking/ other inancial service industries, fresh graduates are welcome to apply.
*
Good knowledge of banking products (trade finance, cash management, investment, treasury dealing, etc.) would be an advantage.
*
Proficiency in English and Computer Literate (MS Office) are required. Mandarin conversant skill would be an advantage.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
SUPERVISOR CLIENT SERVICES BUSINESS BANKING (Code: SPV CS BB CBA-08)
Responsibilities:
*
The jobholder is responsible to support the increase/ growth of market share of corporate customers and eventually to maximize shareholders’ values.
*
On day to day basis, to maintain business relationships with corporate customers and do cross selling to the existing customers to gain optimum profit.
Requirements:
*
Hold a minimum bachelor degree from reputable university.
*
Has minimum 3 years experience in sales, preferably from banking/ other inancial service industries, fresh graduates are welcome to apply.
*
Good knowledge of banking products (trade finance, cash management, investment, treasury dealing, etc.) would be an advantage.
*
Proficiency in English and Computer Literate (MS Office) are required. Mandarin conversant skill would be an advantage.
*
Has pleasant personality and able to work with team.
*
Has a strong drive to succeed.
*
Demonstrate high degree of integrity.
Staff PFS Account Services (Job Code: PFS AS SUP-08)
Staff PFS Account Services
(Job Code: PFS AS SUP-08)
Responsibility:
The jobholder is responsible to maintaining data that related to personal account.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Fresh graduates are welcome to apply
*
Must have close attention to detail
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Fast Learner
*
Demonstrate high degree of integrity
System Administrator Officer
(Job Code: SA OFFCR SUP-08)
Responsibility:
*
The job holder is responsible to create/maintenance AD (Active Directory), Lotus Notes, HUB account and preparing a report relating daily job.
*
The job holder is also responsible to support user for information relating AD, Lotus Notes, HUB, etc and to monitor Security System Related.
Requirements:
*
Hold a minimum bachelor degree of IT major from a reputable university with minimum GPA 2,75
*
Fresh graduates are welcome to apply
*
Has ability for programming VB script
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
Developer Officer (Job Code: DO SUP-08)
Developer Officer
(Job Code: DO SUP-08)
Responsibility:
The job holder is responsible to perform system development work or system analysis and ensuring that accurate, clear, commented and efficient program code is produced from a wide range of specifications.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 3 years experience in IT Development or support role
*
Has proficient knowledge and demonstrated ability in PC platform such as JAVA programming language(s), Lotus Domino, Excel Macro, and RDBMS such as SQL Server, DB2, oracle, etc
*
Possess knowledge of structure and object oriented programming language, analysis, group standards and system methodologist
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
IT User Support Analyst (Job Code: IT USA SUP-08)
Responsibility:
The job holder is responsible for leading and managing IT Help Desk with responsibility for help desk operations, hardware and software end user support.
Requirements:
*
Hold a minimum bachelor degree from a reputable university
*
Has minimum 2 years experience in customer service, back office operation and general knowledge of HUB system
*
Possess knowledge of banking product
*
Has good communication skill
*
Proficiency in English and Computer Literate (MS Office) are required
*
Has pleasant personality and able to work with team
*
Has a strong drive to succeed
*
Demonstrate high degree of integrity
Please mark the position applied on the left top corner of the envelope. Only shortlisted candidates will be notified. No telephone queries will be entertained. The application should be received within 10 days and send to: human-resources@hsbc.co.id
Please visit our website http://www.hsbc.co.id